Yes, absolutely. Hugo operates with a license from the Curaçao Gaming Control Board. This means that the casino follows strict rules laid down by the regulator about game fairness and data security. It also uses the Secure Sockets Layer (SSL) encryption technology to protect your personal information from prying eyes.
Hugo Casino Review
Hugo Casino Overview
A Look at Hugo Casino
Hugo Casino is perfect for players looking for a blend of thrill and promotions The online casino is licensed by the Curaçao Gaming Control Board, which means you can be sure it follows all necessary regulations and is safe to use. prioritises At Hugo Casino, you will come across high-quality games sourced from high-ranking providers.
In addition, the casino also gives you generous bonuses and promotions. This review explores what you should expect when you register, complete with pros and cons based on our experts’ personal experiences.
Bonuses and Promotions at Hugo Casino
From the moment you register at Hugo Casino, you can begin enjoying bonuses. These include deposit bonuses, free spins, and reload bonuses. You will find all these on the Promotions page, which also contains the terms and conditions for each bonus.
Here’s a quick breakdown of the bonuses we found at the casino site:
Hugo Casino Welcome Bonus & Free Spins
Hugo Casino players can choose between two welcome bonuses. The first being a three-tier package of 225% up to €600 with 275 free spins. It is divided as follows:
First Deposit: 100% up to €150 with 100 free spins
Second Deposit: 75% up to €150 with 75 free spins
Third Deposit: 50% up to €300 with 100 free spins
Minimum deposits for the first, second, and third tiers are €20, €20, and €30, respectively. The first 25 free spins are credited together with the deposit while the rest of the free spins are credited in batches of 25 per day over 3 days.
The other welcome bonus is a VIP package of 50% up to €500 with 200 free spins for deposits from €500 and upwards.
Do note that the wagering requirement is 45x and payment methods Skrill and Neteller are excluded from receiving this bonus.
Hugo Casino Reload Bonus
Every weekend, all players at Hugo Casino become eligible for a reload bonus of 40% up to €200. This bonus, which remains valid for seven days, requires a minimum deposit of €20. It also has a wagering requirement of 45x.
Winged Wins’Days at Hugo Casino
If you make a minimum deposit of €20 between 00:01 and 23:59 on Wednesdays at Hugo, you will become eligible for the 55 Winged Wins’Days free spins. This bonus also has a wagering requirement of 45x and is valid for seven days.
Seasonal Bonuses
Every year, during certain seasons and celebrations, there will be special events and bonuses for all players. For example, during Valentine’s Day, there was the Hugo’s Cupid Jackpot where there were deposit bonuses and free spins. Additionally, there is the Jack-Pot o’ Gold for St Patrick’s Day.
Check out the event’s information page through the “Promotions” tab to find all the relevant information, terms and conditions, and the bonus codes.
Bonus Codes at Hugo Casino
Most of the recurring bonuses at Hugo Casino do not require bonus codes. However, there are seasonal and special bonuses with promo codes. Bonus codes for each bonus are easy to find, especially when you read through their terms and conditions.
All you have to do to get these seasonal bonuses is go to the “Promotions” tab on the left side of the homepage. Then, click on the Learn More button on the specific event to find the promo code.
Hugo Casino Loyalty Programme
This online casino has special perks to encourage users to keep coming back for more. These are the loyalty and VIP programmes.
The Hugo Casino Loyalty Programme
When you sign up at Hugo Casino, you automatically enter its five-tier loyalty program. The more loyalty points you earn, the higher up the ranks you go. These loyalty points can only be earned when you bet real money on slot games. To earn one loyalty point, you must bet €1,000, but the higher you go, the less you will have to wager to earn points.
Some of the benefits of going up the ranks in the loyalty program are higher withdrawal limits, free spins, and special birthday offers. When you reach Level 3, you will be rewarded with a loyalty club membership and a personal account manager.
VIP Perks at Hugo Casino
The Hugo VIP Programme is a more exclusive, invite-only programme for the casino’s customers. Its exclusive welcome bonus gives 50% up to €500 with 200 free spins for a minimum deposit of €500. Some of the benefits of the programme are dedicated VIP managers and more exclusive bonuses.
How to Claim Your Bonus at Hugo Casino
Hugo Casino Game Library
With its wide variety of casino games, the Hugo Casino game library would leave you spoilt for choice. The casino offers diverse online slots, iconic table games, and live dealer options. To help you find each game type faster, you will find categories such as: Slots, Live Casino, and Table Games.
Other categories of games at the casino include Popular, Hot, New, Drops & Wins, Megaways, and Feature Buy. If you prefer, you can also search for games or filter based on developers.
Top Slots at Hugo Casino
Most of the casino games at Hugo are online slots. You will find numerous options with different themes, mechanics, and bonus features from the industry’s best developers. Hugo also lets you play slot demos before spinning with real money. Its most popular titles are:
Classics and Table Games at Hugo Casino
Lovers of table games can also engage their skills and luck with the impressive collection at Hugo Casino. The site has an array of variants of blackjack, roulette, baccarat, and poker. Some of the popular table games include:
- Poker Ways
- Casino Roulette
- Rapid Multi-hand Blackjack
- Vinnie Jones Card Chase
- Baccarat PRO
Live Dealer Games at Hugo Casino
The dedicated live dealer section at Hugo Casino is home to several high-ranking live dealer titles. These games give you the chance to interact with a dealer and other players in real-time. If you are not sure where to begin, check out these titles:
- Crazy Time
- Skyline Roulette
- Lightning Storm
- Blackjack Classic Ru 7
- Monopoly Live
Specialty Games at Hugo Casino
Although you will not find a separate category for speciality games like Keno and Bingo at Hugo, it still offers a decent number of the games themselves. All you have to do is search for the generic names of these games, and multiple variants from different developers will pop up. Some of them are:
- Keno Express
- Bingo Carnaval
- Scratch Off Ra
- Super Keno
- Calavera Bingo
Casino Game Providers at Hugo Casino
Hugo Casino has over 120 casino game developers powering its game library. Many of these developers have been in the gaming industry for years and have become renowned for their creativity. They are also licensed by the world’s most reputable regulators, so players can trust the fairness and reliability of their games.
Known for iconic games with intriguing storylines and thrilling bonus features, players anticipate titles from these providers to enhance their gambling experiences. The sheer number of suppliers at Hugo also contributes to the diversity of games in its portfolio. A few game providers we can name are:
Event and Tournaments at Hugo Casino
There is usually a tournament or event going on at Hugo Casino. Some past tournaments that have taken place include the Pragmatic Play Drops & Wins tournament with a prize pool of €2,000,000 and Hugo’s Mad Lab where you could win 333 Coins.
Do check out the “Tournament” section regularly to see what are the ongoing events
Is Hugo Casino Safe and Secure?
At Hugo Casino, the security of players’ information is of paramount importance. It holds a license from the Curaçao Gaming Control Board, a globally recognised casino regulator overseeing thousands of online casinos. To obtain this license, casinos are required to implement a wide range of procedures that ensure fair gaming and data protection.
Unauthorised parties are also kept at bay at Hugo, thanks to its use of the 256-bit Secure Socket Layer (SSL) encryption mechanism. In addition, the casino only works with reputable payment providers with a track record of safety and efficiency.
Hugo Casino Payment Methods
The banking options for deposits and withdrawals at Hugo Casino are simple and diverse. They include:
- Bank Transfers
- Jetonbank
- Visa
- Skrill
- Zimpler
- Sofort
- Mastercard
- MuchBetter
- MiFinity
- SticPay
One way the casino simplifies payments for its customers is by providing location-based options. The available options for your location are displayed in the cashier. Choose one and enter the amount you would like to deposit. Hugo accepts a minimum deposit of €10 and processes the transaction instantly.
Withdrawing funds is also straightforward at Hugo Casino. Again, visit the cashier section and choose the same payment method you used to deposit. Enter the amount you would like to collect and click on Withdraw. All withdrawal requests are processed on weekdays only after successful identity verification and may take 24 hours to five days.
Your withdrawal limits at Hugo depend on your level in the loyalty programme and your chosen payment method. For instance, you can only withdraw a minimum of €100 via bank transfers and €20 via others. The maximum daily withdrawal per transaction for all levels in the loyalty programme is €500. Monthly limits for Levels 1, 2, 3, 4, and 5 are €6,000, €8,000, €10,000, €12,000, and €15,000, respectively.
Currencies Available at Hugo Casino
Choosing a currency to gamble with at Hugo Casino is done at the point of registration. Although you will only see options that apply to your residence, the available currencies are:
- Euro
- Australian Dollar
- Canadian Dollar
- Polish Zloty
- Norwegian krone
- New Zealand Dollar
- Danish krone
- Swiss Franc
- Hungarian Forint
Can I Use Cryptocurrencies at Hugo?
Cryptocurrencies are accepted for deposits and withdrawals at Hugo Casino. Your crypto options here include:
- Bitcoin
- Ethereum
- Litecoin
- Tether
- Bitcoin Cash
- Dogecoin
- Cardano
- TRON
- Ripple
Hugo Casino Customer Support
You can get all the help you need from the professional and highly responsive customer support team at Hugo Casino. The site offers two ways to communicate with its agents, which are live chat and email.
Live chat is the best way to get quick responses about any problems you experience while gambling. You can also send emails to support@hugocasino.com if you are willing to wait for a reply. Finally, there is an FAQ page with detailed responses to common enquiries about the casino’s services.
Pros and Cons of Hugo Casino
The Mobile Experience at Hugo
Hugo Casino does not have a mobile app suited for playing on the go at the time of writing this review. However, the casino relies on the HTML5 protocol, which supports mobile gaming on different kinds of devices. As long as you have an updated browser, you can visit the site to explore all its features and play your favourite games.
UI and UX at Hugo
The Hugo Casino site offers an intuitive and user-friendly experience to all visitors. Its minimalist design is visually appealing, as well as the neat arrangement of all its features. From the homepage, you can see all the relevant information about bonuses and games. Signing up and logging in is also pretty simple, with prominent icons so you can get to playing in no time.
After signing up and logging in, you can explore key parts of the casino from the main menu. In addition, its animations are sleek, and its visuals are bold to give you the most immersive experience.
Summary on Hugo Casino
We believe that Hugo Casino is a casino that is worth its salt. We know this based on our experience first-hand as a previous casino operator and now as a casino comparison site. One aspect that we found very impressive is Hugo’s vast game offerings from notable brands in the online gambling space. It is also a plus that it is a VPN-friendly site that accepts cryptocurrencies. This means you can join the adventure wherever you are.
FAQ
Is Hugo Casino a safe operator to play at?
How can I reach customer support at Hugo Casino?
There are two ways to reach the customer support team at Hugo Casino. One of these is live chat, which allows you to interact with a customer support agent in real-time. You can also reach them via email at support@hugocasino.com. In addition, the FAQ section is useful for troubleshooting.
Who are the game providers at Hugo Casino?
The diverse game library at Hugo Casino features games from some of the industry’s finest developers. These include providers like Play’n GO, Quickspin, Big Time Gaming, Relax Gaming, and Red Tiger Gaming. Brands like Pragmatic Play and Evolution Gaming also supply live dealer games.
What is the welcome bonus offer at Hugo Casino?
New players at Hugo Casino qualify for a welcome package comprising €600 with 275 free spins. This bonus is spread across your first three consecutive deposits at the casino. You can check the bonus section of this review for more information on the bonus terms and conditions and how to claim the bonus package.
Are the games at Hugo Casino mobile-optimised?
Yes, they are. Although Hugo does not have a dedicated mobile app at the moment, it does offers a top-tier mobile experience. All you need is an up-to-date mobile browser, and you can explore all of Hugo’s features wherever and whenever you want.